Fraktpolicy

Shipping Policy

Applies to orders placed at ljusstudios.com.

1. Overview

This policy explains how we ship orders placed at ljusstudios.com.

2. Processing Time

Orders are processed and shipped within 1–3 business days of confirmation.

3. Shipping Cost

We offer free shipping on all orders.

4. Carrier

Orders are shipped via DHL Service Point.

5. Delivery Times

Estimated delivery time is approximately 7–11 business days for Sweden and other European destinations. Delivery to destinations outside Europe may take longer. Delivery estimates are provided for guidance only and are not guaranteed, as actual delivery times can be affected by customs processing, local carrier performance, and other factors outside our control.

6. Where We Ship

We currently ship to a range of destinations across Europe, North America, Asia-Pacific, and the Middle East. Available shipping destinations are shown at checkout.

7. Customs, Duties, and Import Taxes

For orders shipped outside the European Union, your order may be subject to import duties, taxes, or customs fees charged by your country's customs authority. These charges are the responsibility of the customer and are not included in the order price or shipping cost.

8. Order Tracking

Once your order ships, you will receive a confirmation email. Tracking information will be included where available from our carrier.

9. Lost or Damaged Shipments

If your order arrives damaged or does not arrive within a reasonable time of the estimated delivery window, please contact us at info@ljusstudios.com and we'll help resolve it.

10. Contact

Questions about shipping? Email us at info@ljusstudios.com.